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From Inquiry to Partnership: How a Leading Venezuelan Coffee Chain Found Its Ideal Packaging Partner in China

Background: A Brand Ready to Scale Beyond Borders

In early 2025, MaiBaoPak (MBP) received an inquiry through FastFoodPak (FFP) — our sister brand under MaiBao Group — from a well-known coffee chain brand in Venezuela.

The inquiry came from Richard, the brand’s procurement manager, alongside Anna, the Co-Founder. This was their first time sourcing packaging directly from China, a significant step for a fast-growing F&B chain aiming to elevate both its brand image and operational efficiency.

Richard shared during the first call,

“I have identified your company as a prominent supplier in this field.”

He discovered FFP and MaiBao through AI-driven searches and online research, recognizing both brands as trusted one-stop packaging solution providers for global F&B chains. Their goal was clear — to find a long-term, professional, and reliable packaging partner in China.


The Challenge: Overcoming Barriers to Global Sourcing

The Venezuelan brand faced three major challenges before working with MBP:

  1. Lack of cross-border sourcing experience — Their previous packaging was supplied by local intermediaries. Moving to direct sourcing from China required expert guidance and a clear process.
  2. Reducing cost and improving efficiency — Local sourcing brought high costs and unstable supply, which affected both profitability and brand expansion.
  3. Information gap on Chinese suppliers — With plans to expand from 6 to 12 stores, they needed a partner who understood restaurant operations, could handle complex design-to-production needs, and deliver consistently.

Although the client was impressed by MBP’s strong online reputation, they wanted deeper verification before committing to a large-scale partnership.


MaiBao’s Solution: A One-Stop System Built for F&B Chains

Comprehensive Cross-Border Support

We understand that brands new to international sourcing often face uncertainties — from communication barriers to logistics. Through a series of video meetings, transparent workflow documentation, and door-to-door DDP (Delivered Duty Paid) shipping services, we helped the client confidently navigate their first China-based procurement project.

Cost-Efficient Integrated Production

MBP provided an optimized one-stop production plan integrating multiple packaging categories — from paper cups and bags to custom-printed sleeves and delivery boxes. By leveraging centralized manufacturing and unified brand identity control, we reduced cost, shortened delivery time, and ensured consistent quality across all product lines.

Professional Collaboration and Trust Building

Led by our senior account manager Daniel, the MBP team worked closely with Richard and Anna’s team for over four months. Every product detail — from printing finish to structural testing — was confirmed step by step via WhatsApp and video meetings.

MaiBao team coordinating with client to confirm all packaging details

This transparent and patient collaboration earned the client’s full trust, supported by references from other MaiBao Group clients across South America, many of whom are recognized coffee and restaurant brands.

MaiBao’s detailed Order Process & Core Quality Control Steps


Why the Client Chose MaiBao

Expert Guidance for First-Time Buyers

MBP’s team provided clear, step-by-step guidance to avoid the hidden costs of international sourcing — such as high destination port fees or unexpected local delivery charges.

Not Just Packaging, But a Tailored Solution

What set MBP apart was our ability to understand the client’s business model, not just their product needs. We provided a highly customized solution — from design consultation to sampling, production, quality control, and final logistics.

Trust Strengthened by Group Reputation

The client’s confidence grew stronger when they discovered MBP’s presence at major F&B trade shows like the NRA Show in Chicago, and our long-term partnerships with well-known Latin American brands. Personal introductions between coffee brand owners in the region also reinforced the credibility of working with MaiBao Group.

“Deposit payment done – full trust and partnership commitment


The Results: From Confidence to Growth

Operational Efficiency & Cost Savings

Within the first two quarters, the client reported an average 12% cost reduction compared to their previous local sourcing model. Lead time dropped from 90 days to about 50 days, and the purchasing team streamlined from three people to one — significantly improving management efficiency.

Brand Image Upgrade

With a full redesign and material improvement, all packaging now aligns with the brand’s renewed visual identity, giving it a modern, premium image that resonates with young coffee lovers across Venezuela.

Sustained Partnership and Value Creation

The client’s leadership team — Richard, Anna, and the Owner Ricardo — all expressed strong satisfaction with MBP’s service. Beyond the first shipment, MBP and FFP continue to support the brand with:

  • Regular new product recommendations
  • Market trend insights
  • Seasonal packaging optimization ideas
  • Assistance with inventory planning

This relationship has since evolved into a long-term strategic partnership, with new orders already in discussion for the brand’s 2026 expansion.


Conclusion: Trust Built Through Service, Strength Proven by Results

This project reflects what MaiBaoPak, as part of MaiBao Group, stands for — professionalism, reliability, and long-term value creation for every F&B brand we serve.

Whether you are a growing coffee chain or a global QSR franchise, our mission remains the same: to make packaging procurement simpler, smarter, and more brand-driven.


Ready to Simplify Your Global Packaging Journey?

Visit www.fastfoodpak.com — powered by MaiBao Group.


Post time: Oct-24-2025
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